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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: new install of HP Envy 5055 produces annoying popups EVE...
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04-19-2018 02:02 PM
I just installed a new HP Envy 5055 printer. I did not install the remote printing from phone feature. It is a wireless connection with my Windows laptop. EVERY time I print something, I get about 20 repeated popup messages with sound, telling me to "Click here for more information." If I do click on the **bleep** thing, it takes me to a screen that tells me what printer I am using.
I know you are going to tell me to uninstall and reinstall the printer, but that is ridiculous. Look at how many people are having similar problems! Something is wrong with your product. I am going to try to uninstall and reinstall, and if that does not work, I will return the printer to the store. Argh!!
Solved! Go to Solution.
Accepted Solutions
04-19-2018 04:37 PM
One or more of the following can help to stop the onslaught of notifications...
Several methods to check / consider..
Notifications - Stop the Onslaught
Method - Printer Notifications (Recent versions of Windows)
Control Panel > icon view > Devices and Printers >
Left-Click one time on Printer > (top ribbon) Print Server Properties >
Tab Advanced > UNCHECK the following
- Show informational notifications for local printers
- Show informational notifications for network printers
OK
Method - Pop-Up Messages - HP Update
Reference Document
Excerpted:
HP Update, also known as the HP Software Update Utility, has been retired and is no longer providing new software updates. When HP Update checks for updates, a No new updates available message displays.
HP recommends uninstalling HP Update with the Uninstall a program feature in Windows.
Side Bar: This little application will likely sneak back onto your computer if / when you (re)install the printer software. This is especially likely if the printer software is older than the date of the retirement for the application. Rats. Just check Programs and Features for HP Update and uninstall it (again).
Method - Printer Notifications – Device Manager
Paraphrased from a Solution Contributed by Bob_Headrick
Control Panel > icon view > Devices and Printers
Right-Click on your printer >
Printer Properties > Ports > Uncheck "Enable bidirectional support" >
Apply > OK
Relevant Thread: New HP 7855 - How can I turn off the printer notifications
Method - Switch off Notifications (Windows 10)
Settings > System > Notifications and actions >
Under Notifications, set the following to OFF
- Get notifications from apps and other senders
- Get tips, tricks, and suggestions as you use Windows
Method - Switch off Selected Notifications (Windows 10)
Settings > System > Notifications and actions >
Under Notifications
Switch ON Get notifications from apps and other senders
Scroll down to the list of "apps" > switch on / off each application
Optional:
Switch OFF Show me the Windows Welcome experience...
Switch OFF Get tips, tricks, and suggestions as you use Windows
Method - Disable ScanToPCActivationApp in Startup (Windows 10)
Paraphrased from a Solution Contributed by DavidPK
- Right-Click an empty area of the Taskbar and select Task Manager
- In the Task Manager window, click on 'More details' near the bottom left
- Select tab Start-up > Left-Click the entry ScanToPCActivationApp to highlight
- Click the 'Disable' button in the bottom right of the window.
- Close Task Manager (and other programs) > Restart the notebook and log in
Method - Switch OFF ScanToPCActivationApp Notification
- Windows key > Settings> Personalization (Background, lock screen, colors
- TaskBar > Scroll down to Notification Area > Select which icons appear on the taskbar
- Set OFF Always show all icons in the notification area (Allows notifications to be edited)
- Scroll down
- SwitchOFF ScanToPCActivationApp
- If desired, Set ON Always show all icons in the notification area
Method - Stop Notification pop-ups when invoking the product
Contributed by krzemien : Thread: PDF Complete continuous prompts
Synopsis
Avoid use of offending software by ensuring the product is not called unless it is deliberately opened.
For example, avoid program pop-ups issued from built-in / factory installed PDF:
- Set PDF (Reader) default to a product OTHER than the offending program
How to Change the Default PDF Reader in Windows 10
Recent Versions of Windows - Notifications
5 Distracting Desktop Notifications & How to Turn Them Off [Windows]
How to Disable Notifications from the Windows 7 Action Center
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.
04-19-2018 04:37 PM
One or more of the following can help to stop the onslaught of notifications...
Several methods to check / consider..
Notifications - Stop the Onslaught
Method - Printer Notifications (Recent versions of Windows)
Control Panel > icon view > Devices and Printers >
Left-Click one time on Printer > (top ribbon) Print Server Properties >
Tab Advanced > UNCHECK the following
- Show informational notifications for local printers
- Show informational notifications for network printers
OK
Method - Pop-Up Messages - HP Update
Reference Document
Excerpted:
HP Update, also known as the HP Software Update Utility, has been retired and is no longer providing new software updates. When HP Update checks for updates, a No new updates available message displays.
HP recommends uninstalling HP Update with the Uninstall a program feature in Windows.
Side Bar: This little application will likely sneak back onto your computer if / when you (re)install the printer software. This is especially likely if the printer software is older than the date of the retirement for the application. Rats. Just check Programs and Features for HP Update and uninstall it (again).
Method - Printer Notifications – Device Manager
Paraphrased from a Solution Contributed by Bob_Headrick
Control Panel > icon view > Devices and Printers
Right-Click on your printer >
Printer Properties > Ports > Uncheck "Enable bidirectional support" >
Apply > OK
Relevant Thread: New HP 7855 - How can I turn off the printer notifications
Method - Switch off Notifications (Windows 10)
Settings > System > Notifications and actions >
Under Notifications, set the following to OFF
- Get notifications from apps and other senders
- Get tips, tricks, and suggestions as you use Windows
Method - Switch off Selected Notifications (Windows 10)
Settings > System > Notifications and actions >
Under Notifications
Switch ON Get notifications from apps and other senders
Scroll down to the list of "apps" > switch on / off each application
Optional:
Switch OFF Show me the Windows Welcome experience...
Switch OFF Get tips, tricks, and suggestions as you use Windows
Method - Disable ScanToPCActivationApp in Startup (Windows 10)
Paraphrased from a Solution Contributed by DavidPK
- Right-Click an empty area of the Taskbar and select Task Manager
- In the Task Manager window, click on 'More details' near the bottom left
- Select tab Start-up > Left-Click the entry ScanToPCActivationApp to highlight
- Click the 'Disable' button in the bottom right of the window.
- Close Task Manager (and other programs) > Restart the notebook and log in
Method - Switch OFF ScanToPCActivationApp Notification
- Windows key > Settings> Personalization (Background, lock screen, colors
- TaskBar > Scroll down to Notification Area > Select which icons appear on the taskbar
- Set OFF Always show all icons in the notification area (Allows notifications to be edited)
- Scroll down
- SwitchOFF ScanToPCActivationApp
- If desired, Set ON Always show all icons in the notification area
Method - Stop Notification pop-ups when invoking the product
Contributed by krzemien : Thread: PDF Complete continuous prompts
Synopsis
Avoid use of offending software by ensuring the product is not called unless it is deliberately opened.
For example, avoid program pop-ups issued from built-in / factory installed PDF:
- Set PDF (Reader) default to a product OTHER than the offending program
How to Change the Default PDF Reader in Windows 10
Recent Versions of Windows - Notifications
5 Distracting Desktop Notifications & How to Turn Them Off [Windows]
How to Disable Notifications from the Windows 7 Action Center
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.
09-10-2018 06:34 PM
OMG! I was searching desperately for a solution...FINALLY...this one worked!
Method - Switch off Selected Notifications (Windows 10)
Settings > System > Notifications and actions >
Under Notifications
Switch ON Get notifications from apps and other senders
Scroll down to the list of "apps" > switch on / off each application
THANK U, SO MUCH!
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