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‎04-08-2021 10:28 AM

HP Recommended
Product: ENVY 4520
Operating System: Microsoft Windows 10 (64-bit)

HP ENVY 4520 WILL NO LONGER CONNECT TO NETWORK AFTER SSID WAS CHANGED IN ORDER TO FIX OTHER PROBLEM.  I AM FEARFUL OF RESETTING DEFAULTS WHICH WORKED FOR OTHERS, NOT BEING AWARE OF ALL PLACES THAT ORIGINAL SSID CHANGE AFFECTED.  HAVE NO WPS BUTTON ON MY ROUTER SO i NEED A SIMPLE WAY TO CHANGE THE SSID DETAIL UN THE PRINTER CONFIGURATION.

1 REPLY 1

‎04-11-2021 10:42 AM

HP Recommended

@Megansmom

 

Welcome to the HP Support Community.

 

Let's reset the network settings on the Printer: 

 

Go to the setup menu>Tools>Restore Factory Defaults

 

Once done, connect the Printer back to the Wi-Fi: 1. From the printer control panel, touch ( Wireless ). 2. Touch ( Settings ). 3. Touch Wireless Setup Wizard. 4. Follow the display instructions to complete the setup.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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