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Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DESKJET 6030

I have upgraded my WiFi which means I need to reset my settings for the printer.

the HP Smart app does not have anywhere on it for me to amend my new WiFi details and so I can no longer get it to connect.

 

does anyone know how to update the WiFi?

1 REPLY 1
HP Recommended

@DawnMcM1 

Hello,

Use the Wireless button on the back of your printer to restore Wi-Fi setup mode.

  1. On the back of the printer, press and hold the Wireless button () for five seconds.

    Note: Your control panel might look different than the following example, but the steps are the same.
    ENVY 6000 and DeskJet Plus Ink Advantage 6000: Pressing wireless button
  2. Wait for the Status light to turn purple.

  3. Within two hours, return to the app or software to find and add your printer and complete the setup.

Then reconfigure your printer in your new wireless network. It may be necessary to use a temporary USB connection to reconnect your printer to the wireless network. HP DeskJet, ENVY 6000, 6400 printers - Wireless printer setup.


I remain at your disposal in case of need.


Best regards,:Wink:



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