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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Change WiFi settings on App

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01-12-2022 04:19 AM
I have upgraded my WiFi which means I need to reset my settings for the printer.
the HP Smart app does not have anywhere on it for me to amend my new WiFi details and so I can no longer get it to connect.
does anyone know how to update the WiFi?
01-12-2022 04:48 AM - edited 01-12-2022 04:52 AM
Hello,
Use the Wireless button on the back of your printer to restore Wi-Fi setup mode.
On the back of the printer, press and hold the Wireless button (
) for five seconds.
Note: Your control panel might look different than the following example, but the steps are the same.
Wait for the Status light to turn purple.
Within two hours, return to the app or software to find and add your printer and complete the setup.
Then reconfigure your printer in your new wireless network. It may be necessary to use a temporary USB connection to reconnect your printer to the wireless network. HP DeskJet, ENVY 6000, 6400 printers - Wireless printer setup.
I remain at your disposal in case of need.
Best regards,