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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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Computer Not Listed for Scanning

HP Recommended
HP ENVY 7640
macOS 11.0 Big Sur

When I go to Scan from the HP ENVY 7640 printer to my computer (MacBook Pro 2015 with OS 11 Big Sur), it cannot find my computer: either "No Computer Found" or "Computer Not Listed". (It sees my MacBook Air.) I have tried several times to restart both devices, clear and reinstall the printer with HP Smart and nothing resolves the issue. I followed another trail on here that suggested setting up a manual IP for the printer; that didn't work. I can initiate the scan from the computer using HP Smart -- but not from the printer to the computer. After spending several hours on this, I give up. Please help.

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