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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-28-2021 05:50 PM

HP Recommended
Product: HP ENVY 7640
Operating System: macOS 11.0 Big Sur

When I go to Scan from the HP ENVY 7640 printer to my computer (MacBook Pro 2015 with OS 11 Big Sur), it cannot find my computer: either "No Computer Found" or "Computer Not Listed". (It sees my MacBook Air.) I have tried several times to restart both devices, clear and reinstall the printer with HP Smart and nothing resolves the issue. I followed another trail on here that suggested setting up a manual IP for the printer; that didn't work. I can initiate the scan from the computer using HP Smart -- but not from the printer to the computer. After spending several hours on this, I give up. Please help.

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