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‎05-18-2022 12:30 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have changed to a new Wi-Fi network at home and I want to connect my HP Neverstop MFP 1200w printer to it. It was working fine on the old Wi-Fi network that I discontinued for a personal reason. The printer is not connecting to the new network (2.4 GHz).

Category:
10 people had the same question
1 REPLY 1

‎05-22-2022 01:08 PM

HP Recommended

@Kaggu

 

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Let's restore the network settings on the Printer: Press and hold the Wireless button and the Cancel button at the same time for at least three seconds. The printer restarts and then the Wireless light starts blinking blue, indicating the printer is in Auto Wireless Connect (AWC) setup mode. You can now set up a wireless connection between the printer and your device.

 

Once done, connect the Printer to the Wi-Fi.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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