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    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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Having trouble connecting to wifi.

HP Recommended
lenovo thinkcentre m79
Microsoft Windows 10 (64-bit)

When it scans for the SSID, my router shows but won't connect. My router shows on the list but cannot connect. When I enter manually it still won't connect. I had a major issue trying to download new drivers, so afraid to delete and try again. Tried to do the WPS method and it still won't connect.  It was working fine before I got a new router, it was exactly the same type too.

I had Office Max get the software loaded, however it still has the connecting to router issue. They were able to connect it to the store's wifi. I am baffled.

 

Debbie

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