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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Officejet Pro 8610 e-All-in-One Printer

My HP Officejet Pro 8610 will not connect to wifi.  The error states that the wireless capabilities have been disabled and to contact my administrator or the person who setup my printer.  I am the person that set it up.  I have tried resetting the network defaults and resetting to factory default conditions to no avail.  The wifi LED will not light up.  Any help would be greatly appreciated.

Thanks,

Brandon.

1 REPLY 1
HP Recommended

Printer is connected via USB and prints fine.  Just not able to set up wifi connection.  Web Services are also disabled.  Updated firmware already.

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