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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status.
HP Recommended
HP LaserJet MFP M232e-M237e Printer
Microsoft Windows 10 (64-bit)

Hello,

 

How do I determine the MAC address of my printer? I have HP LaserJet MFP M232e-M237e Printer.   I tried printing an information page by pressing the "I" button but it does not show the MAC (i.e. physical address). I need the MAC address for my dorm ResNet.  I need to enter this MAC address into their webform so that my printer can get connected to their network so I can print.

 

Thank you,

 

1 REPLY 1
HP Recommended

Hi @PaulC76,

 

Welcome to the HP Support Community

 

I understand you need information on finding MAC Address for your HP LaserJet MFP M232e-M237e Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

You have to print a network configuration report: 

 

 

If it does not work, then we can use the command prompt to find the MAC Address of any device:

 

  • Open a command-line window on any network-attached computer. ( Click on start icon and type cmd to open command prompt)
  • Type “arp -a” without the quotation marks at the command prompt and press the “Enter” key.
  • Look at the entry immediately to the right of the printer's IP address. The MAC address appears as six sets of two hexadecimal characters separated by dashes. For example: 00-80-77-91-0b-8a.

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


I am an HP Employee

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