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- I can print with a wireless connection, but can not scan.

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01-13-2021 11:24 AM
Product: envy photo 7855
Operating System: macOS 10.15 Catalina
I have been using HP Smart until now, and it worked fine. Have uninstalled and reinstalled twice, no luck. Have disconnected printer and waited and reconnected - no luck. It states that the printer is offline - but again, it prints from a document in my computer. Tried to scan from the 7855, instead of HP Smart, and won't - says needs software and drivers; but I just did the uninstall and install and no luck - same response.
Will appreciate any help please! Thank you, BTW1

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