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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 2722 All-in-One Printer
Microsoft Windows 10 (64-bit)

I can’t connect my HP 2700 printer to my internet.

I think I know the reason why. It automatically connects to a network called HP=Setup<5F_DeskJet 2700 series.

I can’t ‘ignore’ that network and ive turned ‘automatically connect to this network’ off.

Every time I try to connect the printer to my network it automatically goes to the HP one and if I change it to my network it just changes it back to HP.

Can you please tell me how to stop it connecting to the HP one (and preferably making it disappear) and how to connect it to my network.

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