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‎05-12-2022 03:22 PM

HP Recommended

I have an OfficeJet Pro 6978 printer and recently it is not printing wirelessly. The printer shows that there is a wireless connection. Yet when I try to print something wirelessly fomr computer, it states that the printer is offline. I have shut the router off and then on and have done the same with the printer but the issue is still there.

Need some guidance. (It was working before with no issues. Just started to happen a couple of days ago and there had been no changes.)

Category:
1 REPLY 1

‎05-12-2022 04:12 PM

HP Recommended

@Pro6978 

 

Please use the following Guide:

 

               Printer setup guide for: HP OfficeJet Pro 6978 All-in-One Printer

 

Regards.

BH
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