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‎10-23-2020 07:48 AM

HP Recommended
Product: Macbook Pro
Operating System: macOS 10.15 Catalina

Hi,

Today we've come into the studio to find a couple of members Mac's aren't printing to our 5200 any more. We've done hard resets on the printer, network devices and our Macs too, the device show's up on the network and we can access it's systems via browser, but when a couple of us go to print, we get the queue dialogue box with 'connecting to printer' and then that abruptly closes and no print goes through? Nothing is queued and deleted and readded the printer too...!

Any help would be really appreciated,

Paul 

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