cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
Highlighted
Paul_Jay
New member
1 0 0 0
Message 1 of 1
17
Flag Post

Issue connecting various Macs to a 5200 printer on the Network

‎10-23-2020 07:48 AM

HP Recommended
Product: Macbook Pro
Operating System: macOS 10.15 Catalina

Hi,

Today we've come into the studio to find a couple of members Mac's aren't printing to our 5200 any more. We've done hard resets on the printer, network devices and our Macs too, the device show's up on the network and we can access it's systems via browser, but when a couple of us go to print, we get the queue dialogue box with 'connecting to printer' and then that abruptly closes and no print goes through? Nothing is queued and deleted and readded the printer too...!

Any help would be really appreciated,

Paul 

Reply
Category:
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation