Keep needing to reconnect printer to print on my Envy 7858

[RCNellie]

I seem to be able to print something but the next day I need to print the printer is offline and and I have to go through all the set up steps again. What’s the trick to be able to print anytime and all the time. Frustrating to not be able to just run up and print something right away. 

[Betty0610]

@RCNellie

Welcome to the HP Support Community.

Let's restore the network settings on the Printer: 1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ). 2. Touch Network Setup.3. Touch Restore Network Settings. A message appears stating that the network defaults will be restored. 4. Touch Yes.

Once done, connect the Printer back to the Wi-Fi.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[RCNellie]

I do those steps to get it to work but the problem is I have to do those steps the next day again and every new day or few hours again, and again. 

[Betty0610]

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the forums page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

[RCNellie]

I received the message but am out of town, and thusly away from my printer, until the end of the month. I’ll check back then

[Betty0610]

Sure, do keep us posted 🙂