New printer orange light is glowing and there's an exclamation mark on the control panel

[Callie34]

Just installed new HP Deskjet2700e series printer. Seems to be connected to wi-fi but the orange i light is on, and there's an exclamation mark on the control panel, next to the 0 at the very top. Not sure what it means!

[Dilip_18]

Hi@Callie34,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing issues with the HP DeskJet Printer.

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

I have a few recommendations 

• The orange exclamation point usually indicates one of the following issues has occurred, Insufficient power, There is a paper jam in the printer. The top cover is open. No paper was loaded in the tray or the tray was not loaded properly.
• The printer goes into sleep mode or standby mode. The printer is either too far away from the wireless router, or too close to it.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!

[SofiaML]

Hi community!

The information in the following link may be useful:

HP DeskJet 2700, 4100, 4800 printers - Blinking lights and error codes

SofiaML
HP Support Community