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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP Recommended
Hi,
Thanks for using the HP Support Community.
Try to do a reset on the printer and use HP Smart to setup again. These different resources show how it's done, any one of these will reset the printer wireless:
https://www.youtube.com/watch?v=Wu0cQgvVQ0I
https://www.youtube.com/watch?v=o49pTUd6tI0
https://www.youtube.com/watch?v=mG6PQQbyu2M
Hope that helps!
I am an HP Employee. Although I am speaking for myself and not for HP.
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