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‎08-09-2022 06:47 AM

HP Recommended
Operating System: Microsoft Windows 11

Hello. I've just installed NordVpn on my HP notebook My LaserJet MFP181fw goes offline anytime all the time  unless I kill the VPN first. Same issue with my iPhone

 

How can I sort this out? VPN settings apparently ignore this problem. The only choice I had was to disable the LAN invisibility option.

 

Any suggestion will be welcome!

 

cheers

 

 

Category:
3 REPLIES 3

‎08-23-2022 09:11 AM

HP Recommended

@FC46010

 

Welcome to the HP support community.

 

I understand that you are unable to the printer while using VPN, I am glad to assist you.

When you use VPN, the IP address changes, that is the reason you are unable to connect the printer while using VPN.

You can resolve this by connecting the printer using USB cable.

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

‎08-23-2022 10:29 AM

HP Recommended

Hi, sorry for the belated reply.

 

Your suggestion is much appreciated but not workable. I0ve chosen to keep the printer in a separate room where it serves all laptops in the house. So I cannot physically connect it to my computer.

 

I guess I will keep on killing the VPN briefly while printing,

 

thanks a lot

 

 

‎08-23-2022 10:43 AM

HP Recommended

@FC46010

 

You are welcome.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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