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Locked

‎04-15-2021 08:50 AM - last edited on ‎07-14-2021 02:33 PM by Moderator

HP Recommended
Product: Office jet pro 6968
Operating System: macOS 10.15 Catalina

Office jet pro 6968 locked out because can't remember admin and password on printer

 

can't change wireless

 

 

Category:
2 REPLIES 2

‎04-20-2021 11:21 AM

HP Recommended

@savoy56

 

Welcome to the HP support community.

 

I understand that our printer is locked and you want to reset the printer.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎04-20-2021 11:40 AM

HP Recommended

Sandy there was no Private message in in box for my solution

 

 

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