Reconnecting a2710 Deskjet

[muzza47uk]

I have a wireless HP Deskjet 210 about 3-4 years old

I am with Virgin Media

They have provided an new HUB4 router but the printer  does not seem to want to re-connect to the network

Ive tried updates, drivers and all teh tips i can follow but no luck

Anyone have any ideas?

THANKS

[Betty0610]

@muzza47uk

Welcome to the HP Support Community.

Let's reset the Printer's network settings: Press the Wireless button ( ) and the Cancel button ( ) from the printer control panel at the same time, and then hold them for three seconds.

Once done try connecting the Printer to the Wi-Fi.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[muzza47uk]

Thanks for offering that help

I was able to resolve it with the help from the Whats App Chat with Asam

It did take most of the day due to personal circumstances but in the end, using the app he led me through the process and re-connected it

It was a bit of a mission but we got there in the end

And all from "only" upgrading a Router!

[Betty0610 · Accepted solution]

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

Give us some reinforcement by clicking the Accepted Solution button on my public post, that'll help us and others see that we've got the answers and did reply to you!

Thanks!

Have a nice day and stay safe!:)