cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
up2trouble
New member
1 0 0 0
Message 1 of 1
74
Flag Post

Stopped working when

‎10-10-2021 10:12 AM

HP Recommended
Product: envy pro 6455
Operating System: Microsoft Windows 10 (64-bit)

The printer lasted one month past the warranty.  It will no longer print.  Doesn't seem to be connceting.  I have tried everything.   Originally, got a test page.  Downloaded drivers for updates.  It sees the printer but nothing happened.  Says it is up-to-date. Tried doctor.  No test page.

 

I'm so disappointed.  I used to own HP years ago and they were tough.  I accidentally dropped one down a flight of stairs and it still worked with no issues.  I switched brands but wanted to go back to the reliable HPs.  They are no longer reliable.  This is my first wireless printer and I'm ready to trash it.

Category:
Reply
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation