• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 4222e All-in-One Printer
Microsoft Windows 11

my deskjet has lost wifi connection,how do i get it back?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @howorthjohncher,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP DeskJet 4222e All-In-One Printer has lost its Wi-Fi connection, there are several troubleshooting steps you can try to reconnect it.

 

  • Check Wi-Fi Connection: Ensure that your Wi-Fi network is working properly and that other devices can connect to it without any issues.
  • Printer Restart: Turn off your printer, wait for a few minutes, and then turn it back on. Sometimes, a simple restart can resolve connectivity issues.
  • Wi-Fi Network Settings: Check if your Wi-Fi network name (SSID) and password have changed. If so, you'll need to update the Wi-Fi settings on your printer to match the new network credentials.
  • Wi-Fi Direct: If your printer supports Wi-Fi Direct, you can try connecting directly to the printer without going through a Wi-Fi network. Refer to your printer's manual for instructions on how to enable Wi-Fi Direct and connect to it from your device.
  • Reset Network Settings: You can reset the network settings on your printer to factory defaults, which will erase any existing Wi-Fi settings. Then, you can set up the Wi-Fi connection again from scratch. Refer to your printer's manual for instructions on how to perform a network reset.
  • HP Smart App: If you have the HP Smart app installed on your smartphone or computer, you can use it to troubleshoot and reconnect your printer to Wi-Fi. The app provides step-by-step guidance for setting up and troubleshooting printers.
  • Update Firmware: Ensure that your printer's firmware is up to date. Sometimes, firmware updates include improvements for Wi-Fi connectivity. You can check for firmware updates using the HP Smart app or by visiting the HP support website.

 

By following these steps, you should be able to troubleshoot and reconnect your HP DeskJet 4222e All-In-One Printer to Wi-Fi.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

I am an HP Employee.

View solution in original post

1 REPLY 1
HP Recommended

Hi @howorthjohncher,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP DeskJet 4222e All-In-One Printer has lost its Wi-Fi connection, there are several troubleshooting steps you can try to reconnect it.

 

  • Check Wi-Fi Connection: Ensure that your Wi-Fi network is working properly and that other devices can connect to it without any issues.
  • Printer Restart: Turn off your printer, wait for a few minutes, and then turn it back on. Sometimes, a simple restart can resolve connectivity issues.
  • Wi-Fi Network Settings: Check if your Wi-Fi network name (SSID) and password have changed. If so, you'll need to update the Wi-Fi settings on your printer to match the new network credentials.
  • Wi-Fi Direct: If your printer supports Wi-Fi Direct, you can try connecting directly to the printer without going through a Wi-Fi network. Refer to your printer's manual for instructions on how to enable Wi-Fi Direct and connect to it from your device.
  • Reset Network Settings: You can reset the network settings on your printer to factory defaults, which will erase any existing Wi-Fi settings. Then, you can set up the Wi-Fi connection again from scratch. Refer to your printer's manual for instructions on how to perform a network reset.
  • HP Smart App: If you have the HP Smart app installed on your smartphone or computer, you can use it to troubleshoot and reconnect your printer to Wi-Fi. The app provides step-by-step guidance for setting up and troubleshooting printers.
  • Update Firmware: Ensure that your printer's firmware is up to date. Sometimes, firmware updates include improvements for Wi-Fi connectivity. You can check for firmware updates using the HP Smart app or by visiting the HP support website.

 

By following these steps, you should be able to troubleshoot and reconnect your HP DeskJet 4222e All-In-One Printer to Wi-Fi.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.