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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- cant connect my hp deskjet to wifi.
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05-23-2024 03:10 AM
my deskjet has lost wifi connection,how do i get it back?
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Accepted Solutions
05-25-2024 08:25 AM
Hi @howorthjohncher,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP DeskJet 4222e All-In-One Printer has lost its Wi-Fi connection, there are several troubleshooting steps you can try to reconnect it.
- Check Wi-Fi Connection: Ensure that your Wi-Fi network is working properly and that other devices can connect to it without any issues.
- Printer Restart: Turn off your printer, wait for a few minutes, and then turn it back on. Sometimes, a simple restart can resolve connectivity issues.
- Wi-Fi Network Settings: Check if your Wi-Fi network name (SSID) and password have changed. If so, you'll need to update the Wi-Fi settings on your printer to match the new network credentials.
- Wi-Fi Direct: If your printer supports Wi-Fi Direct, you can try connecting directly to the printer without going through a Wi-Fi network. Refer to your printer's manual for instructions on how to enable Wi-Fi Direct and connect to it from your device.
- Reset Network Settings: You can reset the network settings on your printer to factory defaults, which will erase any existing Wi-Fi settings. Then, you can set up the Wi-Fi connection again from scratch. Refer to your printer's manual for instructions on how to perform a network reset.
- HP Smart App: If you have the HP Smart app installed on your smartphone or computer, you can use it to troubleshoot and reconnect your printer to Wi-Fi. The app provides step-by-step guidance for setting up and troubleshooting printers.
- Update Firmware: Ensure that your printer's firmware is up to date. Sometimes, firmware updates include improvements for Wi-Fi connectivity. You can check for firmware updates using the HP Smart app or by visiting the HP support website.
By following these steps, you should be able to troubleshoot and reconnect your HP DeskJet 4222e All-In-One Printer to Wi-Fi.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
05-25-2024 08:25 AM
Hi @howorthjohncher,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP DeskJet 4222e All-In-One Printer has lost its Wi-Fi connection, there are several troubleshooting steps you can try to reconnect it.
- Check Wi-Fi Connection: Ensure that your Wi-Fi network is working properly and that other devices can connect to it without any issues.
- Printer Restart: Turn off your printer, wait for a few minutes, and then turn it back on. Sometimes, a simple restart can resolve connectivity issues.
- Wi-Fi Network Settings: Check if your Wi-Fi network name (SSID) and password have changed. If so, you'll need to update the Wi-Fi settings on your printer to match the new network credentials.
- Wi-Fi Direct: If your printer supports Wi-Fi Direct, you can try connecting directly to the printer without going through a Wi-Fi network. Refer to your printer's manual for instructions on how to enable Wi-Fi Direct and connect to it from your device.
- Reset Network Settings: You can reset the network settings on your printer to factory defaults, which will erase any existing Wi-Fi settings. Then, you can set up the Wi-Fi connection again from scratch. Refer to your printer's manual for instructions on how to perform a network reset.
- HP Smart App: If you have the HP Smart app installed on your smartphone or computer, you can use it to troubleshoot and reconnect your printer to Wi-Fi. The app provides step-by-step guidance for setting up and troubleshooting printers.
- Update Firmware: Ensure that your printer's firmware is up to date. Sometimes, firmware updates include improvements for Wi-Fi connectivity. You can check for firmware updates using the HP Smart app or by visiting the HP support website.
By following these steps, you should be able to troubleshoot and reconnect your HP DeskJet 4222e All-In-One Printer to Wi-Fi.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
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