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Common problems for Connectivity Issues
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Michiel9
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connect new computer to existing printer

‎09-20-2021 11:30 AM

HP Recommended
Product: envy 5010
Operating System: Microsoft Windows 10 (32-bit)

For quite a while I have been using my envy 5010 printer on various computers. I have now a new computer and it seems impossible to print from this computer. The app is installed. I can select the printer but when I push PRINT I get the message that there was an error. The error itself is not described. Printer still works perfect from other computers.

I tried to print a test page via the app from this new computer and that works fine. Any suggestions how to solve this.

 

thanks

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