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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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Hi @JimB114,
Welcome to the HP Support Community.
I'd like to help!
Let us try these steps and see if they work.
Click and sign in to your HP Account
Tab My HP Account > My HP Dashboard
Tab / Section My Devices
Device(s) listed in rows
Click the X in Blue Circle in the last column of the device information
Close the webpage
Recommended: Restart the computer and log in
Hope this helps.
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