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HP Recommended

instant nk account page sows account details and notifications but NOT overview, usage or billing information 

 

the screens shows loading symble but never finishes or down loads. it had done before. Help

1 REPLY 1
HP Recommended

@Lindyl00, Welcome to the HP Support Community! I’m here to help.

 

I see that you are not able to view all the features on the Instant Ink home page.

Are you using a Win PC or a Mac?

Try using a different web browser like Google Chrome or Firefox and check if that helps.

 

For more info, refer to - HP Instant Ink - Manage your account

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.