wireless wont connect to network

[robynrex]

I just bought this product and unable to connect to wifi and I did all the steps they said to do. Any help would be great. thanks! 

[Gaya1239]

Hi @robynrex ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand It can be frustrating when a new device won't connect to wifi. There are a few additional things you can try to get your HP LaserJet MFP M139w working on your network:

• Restart everything: This may seem basic, but sometimes a simple restart of your printer, computer/phone, and router can clear up any communication issues. Turn everything off, wait 30 seconds, and then power them back on in sequence (router first, then printer, then computer/phone).
• Check the Wifi signal strength: Make sure your printer is close enough to your router to get a strong wifi signal. If the signal is weak, try moving the printer closer to the router.
• Confirm you are entering the correct SSID and password: Double-check that you are entering the correct wifi network name (SSID) and password during the setup process. These can be case-sensitive, so be sure to type them exactly.
• Restore the Wi-Fi setup mode on the printer: HP has a specific process to reset the wifi settings on the printer itself. You can find the steps for your model here: HP Restore Wi-Fi setup mode
• Connect using WPS (if available): If your router supports WPS (Wi-Fi Protected Setup), you may be able to use this method to connect your printer more easily. Consult your router's manual for instructions on using WPS.

Refer to this document:  HP LaserJet MFP M139w Printer user manual

I hope this helps. 

Take care and have a good day.

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