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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-13-2017 03:29 AM

HP Recommended
Product: page wide pro
Operating System: Microsoft Windows 7 (64-bit)

Struggling to see how to complete this one:

01065807 hp page wide pro 477,452,552,577 family service qualification.

 

Im stuck on 66%.

 The WBT says in-progress.

 It says there’s an assessment, but when I click on it there’s no option to start it ?

 

 

I have clicked on “Get support”:

http://prod-training-certification.itcs.hp.com/training/academy/assist_kit/index.html

 

But it says:

The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.

 

Any ideas?

 

Thanks

3 REPLIES 3

‎03-13-2017 01:04 PM

HP Recommended

you can try contacting the SABA people, but i actually abandoned the SABA cert- it's tagged "not working" and looks like a few asian people tagged it not working as well.

 

HP PageWide Pro X477 dn MFP & HP PageWide Pro x477 dw NPI - Live Studio Recorded

LES Hardware Top Issues Q&A Live Event- March 2016- Recording

 

You will want to watch these two top solutions video if you havn't already, trust me- and they will complete.

I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.

‎03-13-2017 01:17 PM - edited ‎03-13-2017 01:24 PM

HP Recommended

also, can you get this one to load?

 

HP Officejet Pro X451 and X551 Series and HP Officejet Pro X476 and X576 MFP Series
(ID: 00890015)
 
also- you may have to manually enroll for this one
HP PageWide Pro X477 dn MFP & HP PageWide Pro x477 dw - WBT
(ID: 01065242)
 
The problem might have been this one- looks like they added a secondary test
I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.

‎03-21-2017 07:32 AM

HP Recommended

In Progress

No option to take the test?

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