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- 0xc05d0281 error

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05-04-2018 09:33 AM
[QUOTE]
Open the mid chassis like you are going to replace the pens (ink cartridge to the rest of the world). On the left side of the PHA (print head assembly) is a black lever about 2" long next to a white gear with a tab on the side of it. The tab on the side of the gear needs to be INSIDE the slot that runs the length of the black arm. If it somehow pops out the pump motor will stall, giving this error. Rotate the gear so the tab is close to the end of the lever (rear of printer) and GENTLY pop it back into the slot on the inside of the lever.
This took me about 30 seconds and my printer works again.
BTW, I work at HP in San Diego.
[/QUOTE]
Hello @UncleTerry
my hp 3210 give the same error as it run to a maintenance cycle and make noises alike "sliding gears". I've seen your solution and I checked the gears situation, the arm of the gear is inside the lever, what can it be more?
05-04-2018 11:21 AM
Hello,
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
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Thank you
I work on behalf of HP
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