• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-09-2017 10:32 PM

HP Recommended
Product: hp deskjet 2548
Operating System: Microsoft Windows 10 (32-bit)

i recently bouth this printer and i have used it already with no problems, however now its says paper jam but i see any papaer jam. please help

1 REPLY 1

‎04-10-2017 05:20 PM

HP Recommended

@rosiebella

 

This is a great location to get assistance! I read your post and see that you are getting paper jam error message HP Deskjet 2548 printer. I would like to help you resolve this issue. 

  • Make sure the carriage can move freely.
  • Clean ink smears.
  • Clean the rollers.
  • Manually clean the paper feed rollers.
  • Reset the printer.

Click here and refer the document to perform the above troubleshooting steps.

 

Let me know how it goes.

 

Cheers.

 

Sandytechy20
I am an HP Employee

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.