3 amber light on HP tango

[allo6]

I have an HP tango

The long front bar is amber solid

The information button is amber flashing 

The ink panel button is amber flashing

I tried everything (disconnect the printer and connect, wifi+on/off button for 5 seconds) nothing work

I have cartridge inside with ink from HP smart ink

How can I have my printer back?

[sandytechy20]

@allo6

Welcome to the HP support community.

I understand that printer lights are blinking, and I am glad to assist you.

This pattern of blinking lights refers to ink cartridge error, follow these steps to fix the issue.

Reset the printer

• Reset the printer to recover from printer errors or failures.
• If your printer has a rechargeable battery, remove it.
• With the printer turned on, disconnect the power cord from the printer.
• Unplug the power cord from the power source.
• Wait 60 seconds.
• Reconnect the power cord to a wall outlet and to the printer.
• NOTE:HP recommends plugging the printer directly into a wall outlet.
• Turn on the printer to complete the reset.

Clean the ink cartridge and carriage electrical contacts

• Remove any debris or buildup from the contacts on the cartridges and in the carriage.
• Open the door or lid to the cartridge access area. Wait until the carriage stops moving before continuing.
• Remove the cartridge indicated in the error message from the carriage.
• Carriages with cartridge latches: Open the latch, and then pull the cartridge up and out of the slot.
• 
• Carriages without cartridge latches: Gently press down on the cartridge to release it, and then pull it out of the slot.
• 
• Holding the cartridge by the sides, remove any protective tape that still might be on the contacts.
• CAUTION: Do not touch the ink nozzles or the copper-colored electrical strip. Touching or trying to remove these parts can result in clogs, ink failure, and bad electrical connections.
• 
• Lightly dampen a lint-free cloth with distilled water, and then wipe the copper-colored contacts on the cartridge.
• 
• Lightly dampen a lint-free cloth or swab with distilled water, and then clean the electrical contacts in the carriage.
• 
• Wait 10 minutes for the contacts to dry, and then reinsert the cartridge into its color-coded slot.
• Repeat these steps for the other cartridge if it was indicated in the error message.
• Close the door or lid to the cartridge access area.

Refer to this HP document for further assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[allo6]

I am the original author of the post, I was on the wrong account when I send my post.

I tried what you say, the problem is still there.

I tried to reset the printer but I still have the 3 lights opens.

I tried to clean the ink cartridge and nothing change.

I still have 3 lights open : Front long bar amber solid, ink button amber flashing and info button amber flashing. 

Thank you

Rose-alie

[sandytechy20]

@allo6

Update the printer firmware to install the latest updates

Here are the steps:- Click here

Keep me posted.

Cheers.