Your colleague DavidSMP is dealing with the problem. It would be useful if the printer was programmed to indicate the difference between a time expired ink cartridge and a non genuine cartridge.
I was unaware that time expired cartridges would not work in my printer. The problem I have is that there is no indication at the time of purchase, or on the packaging, as far as I am aware, of the expiry date of the 300XL black cartridges. In the UK this is a consumer rights issue. I have made a complaint to our local Trading Standards department. Complaint reference; 14198078. This coerced the vendor to give me a refund on the purchase price of the cartridge. The case is therefore closed. The fact that there is no expiry date on the packaging is still an outstanding issue.