3510 printer- Won't Print

[MLS-INH]

I have a HP3510 all in one printer.  It is connected by USB (NOT wireless).  Printer is turned on and light is on.  It scans to the computer and it copies fine.  It will not print.  Here's what I have tried so far: (1) verified that print spooler was started and running, (2) printer is set as default printer, (3) paper is loaded and not jammed.  I can see the print job in the window when I right click on printer icon.  I have cancelled the print job and started again.  Still does not print.  On LED display on printer, there are options for copy, scan, quick forms, settings and ink levels.  Shouldnt there be an option for Print?    Any help is appreciated.   Thank you!

[Rudy1906 · Accepted solution]

Sorry that you are having a problem with printing. 

Try to stop and restart your printer spooler. 

You can also run the print and scan doctor and check the results. 

http://support.hp.com/us-en/document/c03275041

Perform a hard reset on the printer. Unplug the power cord from the back of the printer. Leave it out for 30 seconds and plug it back in. 

[MLS-INH]

Thank you very much!  The re-boot of the printer didnt work, but the Scan Doctor found and resolved the issue!   Thank you again for responding and sending me the link to the resolution.

[Rudy1906]

No problem at all. Glad to see everything is working great.  If you run into any other problem or questions, feel free to ask.

[nadyne339594]

didn't help me either and the print and scan doctor didn't help either.

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@Rudy1906 wrote:

Sorry that you are having a problem with printing. 

Try to stop and restart your printer spooler. 

You can also run the print and scan doctor and check the results. 

http://support.hp.com/us-en/document/c03275041

Perform a hard reset on the printer. Unplug the power cord from the back of the printer. Leave it out for 30 seconds and plug it back in. 

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[Rudy1906]

@nadyne, are you having a error message when you try to print?

Are you connected USB or wireless?

What happens when you try to print?

When you ran the print and scan doctor, what were the results?

[barca10]

i have a hp deskjet 3510 and winows 8 64bit. i tried downloading the software using the hppiw.exe but it doesnot work..

the wizard finds my printer wirelessly and downloads the 68 mb software up till 100% then says that the download was cancelled and to retry... this has happened repeatedly... can i download the software manually??

thank you

[HevnLgh]

Hello barca10,

Sorry to hear you were unable to successfully install the software. Yes,  you can download the Deskjet 3510 software and drivers from www.hp.com. Please click on the link, download and install. I hope this install is more successful for you. Please let me know if you require more assistance.

Thanks,

[tjfoley2]

So when did HP start building juck I am sending the 3510 to the trash bin will not print wireless unless I turn it off and restart the printer sevral times it should not take 10 mins to print 1 shipping label!

[emo2016]

I am having the same problem however I own a Mac computer and don't know what I need to do in order for my printer to give me the option to print. Any help would be great, thanks!