-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- Re: 3755 printer black ink draft only

Create an account on the HP Community to personalize your profile and ask a question
03-22-2017 07:28 PM
Hello,
Please click HERE to access the steps that should resolve the issue .
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
03-22-2017 08:47 PM
Hi johnny_99,
Firstly, you may want to check whether your printer has installed the Printer Driver that is compatible with Mac OS 10.12 usage. Here is the link:
HP Deskjet 3755 All-in-One Printer is in the list, you can download the Recommended Driver via 'HP Easy Start' or/and the Additional Driver Options via 'Apple Software Update' links or follow the instruction in the website.
After getting the compatible printer driver for your Printer and Mac, you should be able to set the printing in black only with Grayscale selection. Steps can refer to here:
I work for HP Inc., and above is only my personal opinion. Hope it helps.
Thanks & Regards.
03-22-2017 09:00 PM
Hi johnny_99,
Per my understanding, for printing the default setting is colour. Current printer behaviour is that can set Grayscale for each print job, but not able to set it as default.
I work for HP Inc., and above is only my personal opinion. Hope it helps.
Thanks & Regards.
03-22-2017 09:07 PM
Hi johnny_99,
After further search, able to find this site regarding to 'Print only black for all your print jobs' for Mac user. Do take a look and let me know if it solves your issue / concern.
http://support.hp.com/us-en/document/c05088365
I work for HP Inc., and above is only my personal opinion. Hope it helps.
Thanks & Regards.