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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-16-2016 09:52 PM

HP Recommended
Product: hp printer 3830
Operating System: Mac OS X 10.10 Yosemite

I have a 3830 printer. I haven't had it long just a few months. However, everyday when I try to print it always, "printing-looking for printer." I have to turn it off it on a couple of times, delete the printer job and start over. What can be done?

1 REPLY 1

‎11-17-2016 01:25 PM

HP Recommended

@MISSAITEL, welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you out.

I understand that you are unable to print from your HP OfficeJet 3830 All-in-One Printer which is connected to your Mac computer.

Don't worry as I have a few steps that should help fix this issue.

 

And here's the step by step guide for you in the link: 'Printer Offline' or 'Printer Not Responding' Message (Mac)

 

Let me know how that works.
I hope you have a good day ahead.
 

Rainbow23 - HP Support.
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