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- 450c does not communicte with my compute

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05-30-2017 12:17 AM
Product: Designjet 450c
Operating System: Microsoft Windows XP
I had to replace my WindpowsXP computer. Everything installed properly. However, when I try to plot my drawings, there is no communication to the plotter, the green light stays solid. I connected the plotter to the old computer and the plotter works fine so I know the cable is good.
I think I need to reinstall the plotter driver but cannot find one anywhere. Not sure if ther could be something else that is prohibiting the connection.
Any help would be appreciated.

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