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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-11-2017 06:54 AM

HP Recommended
Product: Office Jet 4620

My printer will not print in black- replaced cartridges -cleaned printer head multiple times and aligned printhead. No luck- Do I just need to replace it even after spending lots of money to replace every cartridge ? 

1 REPLY 1

‎02-11-2017 07:17 AM

HP Recommended

The troubleshooting steps in the document here may help resolve black not printing on your Officejet 4620 printer.  Be sure to check the vents as shown in step 4.  If the steps there do not resolve the issue it may help to clean the printhead manually as shown in the post here.


Bob Headrick,  HP Expert

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