50.2F.11 Fuser error

[coloradofinn]

This is a new printer with only 1400 impressions. I am receiving this error: '50.2F.11 Fuser error". I shutdown, unplugged the printer and restarted it. The same error was thrown. What else is there to do besides replacing the fuser? The warranty is until November 2016.

[SHThompson]

Replacing the fuser is the first step and if it's in warranty and brand new then hp should ship you a fuser.

You need to contact HP support or an HP authorized service provider.

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[coloradofinn · Accepted solution]

I did call HP Support and the machine was under manufacturer warranty yet. They sent out a tech to perform the work. The error had nothing to do with the fuser. I was a faulty power supply which feeds the fuser. I am still disappointed in Hp's quality. My next purchase will be a Xerox.