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‎05-05-2015 04:15 PM

HP Recommended

Any ideas on how to correct 50.9 fuser error? Tried turning it off and unpluging. Still nothing.

 

HP Laserjet CP3505N

2 REPLIES 2

‎05-05-2015 05:38 PM

HP Recommended
Most times the fuser needs to be replaced.

‎05-20-2015 01:36 PM

HP Recommended

Yes, it is commonly a Fuser related issue.

 

1. Verify the fuser is installed correctly and fully seated.
2. Turn off the printer, remove and reseat the fuser.
3. if same issue, replace the Fuser unit.
4. If no go, then need to replace the DC controller PCA.

Thank you! I am an HP employee.

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