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‎03-24-2017 12:59 PM

HP Recommended
Product: HP 6520 Printer
Operating System: Microsoft Windows 10 (64-bit)

6520 is about 2 1/2 years old.  Printer head looks clean but it will not print any black except when I choose Photo paper.  I have tried cleaning but It made no difference.  

 

The black ink appears to be getting lower.

 

I have also tried unplugging it but that did not work.  

2 REPLIES 2

‎03-24-2017 01:23 PM

HP Recommended

Hi,

 

Probably it uses photo cartridge (also black) when print on photo paper but it does not use normal black to print B&W text. Please try the following methods to fix

 

   http://support.hp.com/au-en/document/c03425035

 

(This is for a similar printer)

 

Regards.

BH
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‎03-24-2017 02:12 PM

HP Recommended

Thank you but I already read that and tried all of those things before I found the it.   It is really a bummer I have always like HP and had a relative who worked there for years but last 2 printers are not lasting long before issues and it is too important to be down.  

 

Any other ideas I am about to give up 

 

d

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