7510 e all in one series fax issues

[shortysilvia]

Hi,  i am not able to use my e-fax. Message is "not connected to the network". I appreciate your expertise, thank you

[sandytechy20]

@shortysilvia

Thanks for taking an interest in the HP Support Forums! After reading your post I see are unable to setup efax on your printer. I would like to help you out with this issue today.

However, I will need a few details to provide an accurate solution,

• How is the printer connected to computer, USB or wireless?
• When did this issue start?
• Check the network connection?

Meanwhile:

Follow the below steps to setup eFax on your printer.

• On the product control panel, touch Fax (). The screen displays the Introducing eFax page.
• Touch Next.
• Touch Register, and then touch the Web Services checkbox to enable Web Services. Create an account by following the onscreen instructions.
• Touch Terms and Conditions to read the eFax brand services agreement, touch the I agree checkbox, and then touch OK.
• After connecting with the eFax server, your assigned eFax number displays on the screen.
• Touch Continue, and the eFax home screen displays your eFax number and a number entry keypad for sending faxes.

Click here and follow troubleshooting steps mentioned in the document to fix this issue.

Let me know if that helps.

Cheers.