Repair fees might apply for out-of-warranty products.
Keep a print sample that shows the problem. If the ink cartridges, printhead, or printer is replaced under warranty, the support agent will request the print sample. If the printer is returned to HP, the print sample must be returned with the printer. Place the sample in the output tray when you package your printer for shipping.
Hope this helps.
I am a HP employee. I am speaking for myself and not for HP.
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Not working yet, but lots to try. I will update if I can get it to work. Big problem is that I cannot get the error message off the screen so that I can do anything else. (I have tried all the recomendations for removing error message)
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