8600 printing problem

[rockwoodearl]

  My 8600 has a sreen message that says "there is a problem with the printer or ink system.  Turn printer off and back on. If problem persists, contact HP".    Not sure who or where to contact for help.  

[wukong33]

Hi rockwoodearl,

Thank you for using HP products.

Service or replace your HP product if you completed all preceding steps shown in below document or Youtube.

HP Officejet 8600 Printers - 'Ink System Failure' Error

https://support.hp.com/us-en/document/c03253201

https://www.youtube.com/watch?v=VlKwGVq4MSE

To see if your product is still under warranty, go to the warranty check website http://www.support.hp.com/checkwarranty. Contact HP Support to schedule a repair or replacement. If you are in Asia Pacific, Contact HP Support to find a local service center in your area.

Repair fees might apply for out-of-warranty products.

Note:

Keep a print sample that shows the problem. If the ink cartridges, printhead, or printer is replaced under warranty, the support agent will request the print sample. If the printer is returned to HP, the print sample must be returned with the printer. Place the sample in the output tray when you package your printer for shipping.

Hope this helps.

[rockwoodearl]

Not working yet, but lots to try.  I will update if I can get it to work.  Big problem is that I cannot get the error message off the screen so that I can do anything else.  (I have tried all the recomendations for removing error message)