A7 Envelope Printing

[JF1881]

I am trying to print delivery and return addresses on A7 envelopes (5.25x7.25 in). I am using a MacBook Pro and printing a pages document. After clicking print, I receive the message "Paper Size Error: The specified custom paper size is not supported in the selected tray." Any assistance will be greatly appreciated. 

[The_Fossette]

Hi @JF1881,

Welcome to the HP Forums!

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

I reviewed your post and I understand that you are having issues printing envelopes.

I’d love to help!

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the printer was working fine?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

Meanwhile, follow the steps in the below article and check if it helps.

http://hp.care/2xGtxqx

Let me know how it works and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

Take care!

Cheers!

[JF1881]

Thank you for your response, 

The printer works fine on 8.5x11 size paper.

I have not made any hardware or software changes to the computer or printer. 

I have not performed troubleshooting. 

[The_Fossette · Accepted solution]

Hi @JF1881,

Thank you for the information.

Follow the steps in the below article and check if it helps.

https://support.hp.com/ie-en/document/ish_2041502-1777828-16

Let me know how it works and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

Take care!

Cheers!

[bbazemore1]

I have a HP 4520 and need to print a pdf of A7 envelopes.  The support page you recommend does not apply as it talks about printing from Contacts on a Mac.  

How do I get this printer to recognize A7 envelopes?  It's not an option on the printer. This is a very common size for holiday cards.

I am on a Macbook Pro and want to print from either Open Office (where I have mail-merged envelopes from a sreadsheet), or I have created a PDFof the envelopes and want to print from Preview.

Thank you!

[DLAT1]

Is is possible to select the option "envelope" on the control panel of the HP Officejet Pro 8600?  I cannot find out how to let the printer know that envelopes are loaded