Scan in ADF jammed. Once cleared, I now get a couple blue lines on the scan. An ADF copy or a flat bed scan do not produce the same results. I have cleaned the printer/glass, I have unplugged while on (for 15 min) I have tried to reset to factory defaults and nothing...same blue lines on the scan.
Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I came across your post and wanted to assist you. I see from the post that you are having issues with scanning from ADF on your HP OfficeJet 8600 printer. Don't worry as I have a few steps to help you get through this concern,
To provide you with an accurate solution, I'll need a few more details:
Does that Scanner bulb light up?
Does the scanner bar move when you open the lid & press the copy button?
Are you able to print without any issues?
Have you checked for any paper Jam or any obstructions inside the printer?
Is it a horizontal blue line or a vertical line.
In the meantime, let's try to follow these steps here:
If it happens to be a horizontal blue line, this could indicate an issue with the drivers or with the cartridge.
If it happens to be a vertical line, this could be a printer or the roller, scanner bed or the scanner bulb.