• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Color LaserJet flow MFP M88
Other

We  want to set up the sacnner on this HP Color LaserJet flow MFP M880 printer but we have forgottenthe Admin password for this printer .How we can reset the mfp printer so that we can re-setup the printer and  configure it for network scanning. Model type:D7P71A

thanks for the support 

1 REPLY 1
HP Recommended

Hello David

 

As you requested

 

These are the the Steps to do a Partial Clean disk

  1. Turn the product on.
  2. Press the Stop button when the Ready, Data and Attention LEDs illuminate solid.
  3. Press the down arrow button to highlight Administrator, and then press the OK button.
  4. Press the down arrow button to highlight Partial Clean disk, and then press the OK button.
  5. Press the OK button again.

6. Press the Back button once to highlight the Continue, and then press the OK button

 

You need to be aware that all the settings will be lost

Though I work for HP, My posts express My opinion, and not those of HP.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.