Airprint on HP Color LaserJet Pro MFP M476dn

michealmcdermo · ‎10-14-2015

A few weeks ago I bought the Color LaserJet Pro MFP M476dn, because it had Airprint according the specs on the HP website. Printer works fine for several weeks and now I got my new iphone and want to install airprint on it.

I connected the printer with ethernet cable to my network. But when I want to connect to airprint, the manual says I should connect the printer to the same wifi network as the mobile device...

But this printer does not support wifi???

"HP COMMUNITY TEAM NOTE"

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rk_russelking · ‎10-14-2015

Hi @michealmcdermo,

To configure Airprint, please refer to the below support document and follow the steps. I am sure it will work.

URL

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RasterBlaster · ‎10-14-2015

Sorry ... that is correct. Your printer does not support wireless. Not sure what told you it supports Airprint ..the "n" at the end of the model name is network... if it ends in w, those are wireless... MFP M476nw.

http://www.hp.com/hpinfo/newsroom/press_kits/2014/MWC/ColorLaserJetPro_MFP_M476_datasheet.pdf

I am an HP employee expressing my own opinion.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.

michealmcdermo · ‎10-15-2015

http://store.hp.com/NetherlandsStore/Merch/Product.aspx?id=CF386A&opt=B19&sel=PRN

Above page on the HP website states 3 times that the printer supports Airprint... And on that information I made the choice of printer...

michealmcdermot · ‎10-22-2015

According your document:

Connect the Apple device to the same wireless network as the printer

How can I can connect to this wireless netword when my printer doesn't support wireless....

rk_russelking · ‎10-26-2015

@michealmcdermot, I will get the team check on the document. Please refer to the below document and try setting/configuring the Airpint and let me know the result.

http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=5245583&docId=emr_na-c03488602&docLocale...

Thank you! I am an HP employee.

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RasterBlaster · ‎10-26-2015

The document is not going to work "Air"print is a wireless technology. The support document does not need updated.

The HP marketing site in the Netherlands that is telling people the model supports wireless needs updated. Since you bought the printer and know it doesn't support wireless - you will it replaced with a model that does have wireless... if you want to use Airprint.

I am an HP employee expressing my own opinion.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.

michealmcdermot · ‎04-29-2016

Thats rather dissapointing as I bought this printer in order that my wife could print with her iphone....

On the English page it also displays Airplay as one of its functions:

http://store.hp.com/us/en/pdp/printers/hp-color-laserjet-pro-mfp-m476dn

So now I have a printer what cant be used as promised....

EpicFreeze · ‎10-09-2018

I Can't believe the two supporters on this site actually work for HP!
If so fire them and let me replace them with this simple answer.

It says quite clearly in the manual that it needs to be hooked up to the same wired/wireless network.
So the gentleman is right. Indeed it supports airprint. Just as it supports "scanning to cloud" but it needs an internet connection for that as well to work.

Airprint needs a network to be able to support airprint in case the printer is not a M476dw wich has wireless on board already.
Not to worry though.
My guess is that you have an internetmodem already that provides a wireless access point.
Connect the printer to that modem via a network cable / other switch or AP and make sure your phone is connected via wireless to that Wifi and allowed to see other devices in the same network (usually the case if it's not connected to a guest wifi) and you should be fine in setting up airprint.

Good luck and enjoy your printer.

Just an IT nerd that's using HP hardware for the better part of my carreer voicing his own opinion

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