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HP Recommended
Inkjet 3630
Microsoft Windows 10 (64-bit)
When printer pulls paper through it twists to the right, tries to print then stops.
1 REPLY 1
HP Recommended

 

@LesPaul3630

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

 

As I understand your printer has certain alignment issues,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Did you attempt to delete the print job and retry?

Have you attempted to run a scan using the HP Print and scan doctor?

 

While you respond to that, here's a few things you can do:

 

Step 1: Delete job files and restart

Whenever a print job is sent to the printer a file is created in Windows. Sometimes these files become corrupt and cause problems. To properly reset your printing environment, delete these print job files manually and restart both the computer and the printer.

 

Step 2: Use HP Print and Scan Doctor

HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing and scanning problems. Download and run HP Print and Scan Doctor to quickly and automatically perform several troubleshooting tasks known to resolve this issue. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.

 

Step 3: Reinstall the print driver

If print jobs continue to get stuck when printing, reset the printing software system files by removing and reinstalling the print driver.

 

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,  

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner, 

Thank you for posting in the HP Support Forum.  Have a great day! 

Regards, 

Riddle_Decipher
I am an HP Employee


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