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HP Recommended
Laserjet Pro 200 Color m251nw
Microsoft Windows 8.1 (64-bit)

For the past year all of my pages have been printing with a yellow line down the whole right side of the page. I have done everything to fix it and it is still not clearing out. Please help

4 REPLIES 4
HP Recommended

I am sure the one thing you have not done was to replace the yellow toner cartridge. 95% of the time defects you describe are caused by a faulty toner cartridge.

HP Recommended
Yes I have replaced it. Still same issue
HP Recommended

Lets make this logical, if it only has a yellow line, then that line can only come from one place which is the toner cartridge. Remove the yellow toner and look at the drum. Do you see a line of toner on the edge. If you do, then sorry to tell you but the toner cartridge has an issue. If the issue was the transfer belt it would have more than just yellow. Post a sample of the defect so we can see what is happening as we may not be understanding what is really happening.

HP Recommended

I try to upload a picture but it's telling me that my photo is too big I am on my cell phone so I can't do it any other way. The first page always prints fine but each page after gets worse and worse I have replaced the toner twice since this started and I've done everything that HP told me to do plus all their online troubleshooting

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