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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-05-2017 02:07 PM

HP Recommended
Product: Scanjet Pro 3000 s3
Operating System: Mac OS X 10.10 Yosemite

Screen Shot 2017-05-01 at 9.26.03 AM.pngWhile attempting to install the HP Easy Start and I get to the test your scanner. I suddenly get an error! "the scanner report an error. An error occurred while communicating with the scanner." 

 

I have also tried Image Capture app through my mac and it gives me the same error. 

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