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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-19-2017 09:02 PM

HP Recommended
Product: HP Officejet 4500 Wireless
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Officejet 4500 Wireless printer.  My automatic document feeder has slop working.  When I press in the number of copies and press "ok".  The screen returns to "# of copies" and want feed the  copy to print.  I can print from my computer to the printer.

2 REPLIES 2

‎04-19-2017 09:08 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

After pressing the number of copies, have you tried to press "Color or Black" to start the copy?

 

When you place the document into the ADF, was a "ding" sound to register that the document has been loaded?

 

Here's the userguide for your reference:

 

http://h10032.www1.hp.com/ctg/Manual/c01991014

 

Page 37 has the copy steps.

 

Thanks.

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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‎04-19-2017 09:58 PM

HP Recommended

Hi @BMC2308

 

Just checking if your issue is resolved?

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Was this reply helpful? Yes No
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