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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Ink Tank Wireless 415
macOS 10.13 High Sierra

Hi,

 

I have just set up my new printer, it is connected, printing and scanning just fine, with new ink. It shows no error signals.

But no matter what I do, including hard reset, it does not stop beeping...

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@raoni13,

 

Good Day.  Thank you for taking an interest in the HP community. I will be glad to assist you and let’s get right to it. Excellent description and terrific observations made. It is amply appreciated.

Let me gather some information for better clarity to assist you correctly:

  • Did this occur after a recent power outage or surge?

Meanwhile, I will be providing a roadmap with some troubleshooting steps to resolve the issue. Let us try these steps:

Update the router’s firmware if it is available.

Now check if the issue gets resolved.

Good luck and keep me posted about the developments. If this helps, please mark this as “Accepted Solution as it will help several others with the same issue and give the post a Kudos for my efforts to help. Thank you and have a great week ahead. 🙂

DavidSMP
I am an HP Employee

View solution in original post

Learn how resetting your printer can often resolve common printer problems. Follow the steps in the order shown to be successful. For other helpful videos go to https://youtube.com/hpsupport. More support options for your HP device are available at https://hp.com/support. For step-by-step ...
4 REPLIES 4
HP Recommended

@raoni13,

 

Good Day.  Thank you for taking an interest in the HP community. I will be glad to assist you and let’s get right to it. Excellent description and terrific observations made. It is amply appreciated.

Let me gather some information for better clarity to assist you correctly:

  • Did this occur after a recent power outage or surge?

Meanwhile, I will be providing a roadmap with some troubleshooting steps to resolve the issue. Let us try these steps:

Update the router’s firmware if it is available.

Now check if the issue gets resolved.

Good luck and keep me posted about the developments. If this helps, please mark this as “Accepted Solution as it will help several others with the same issue and give the post a Kudos for my efforts to help. Thank you and have a great week ahead. 🙂

DavidSMP
I am an HP Employee

Learn how resetting your printer can often resolve common printer problems. Follow the steps in the order shown to be successful. For other helpful videos go to https://youtube.com/hpsupport. More support options for your HP device are available at https://hp.com/support. For step-by-step ...
HP Recommended

Dear David,

thank you so much.

 

Problem solved with the step 1 of the recommended procedure:
https://support.hp.com/in-en/product/hp-ink-tank-wireless-410-series/16180953/model/16180954/documen...

Best regards,

R.

HP Recommended

@aoni13,

 

Thanks for the update and it is awesome to have you back. This is music to my ears and I am really glad that the issue is resolved. I thank you for accepting this as a solution. It was terrific working with you.

 

Thanks and have a blessed week ahead.

DavidSMP
I am an HP Employee

HP Recommended

Dear David, i want to thank you. i have the same problem with my HP Printer 115 Ink Tank, the solution in https://support.hp.com/in-en/product/hp-ink-tank-wireless-410-series/16180953/model/16180954/documen... work well with my printer.

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