-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- Black Ink shows up blotchy when printing

Create an account on the HP Community to personalize your profile and ask a question

08-27-2014 11:06 AM
There seems to be a problem with my printer reading my black ink cartrige in my Deskjet 3450 All in one printer. When I go to print, it only prints out a quarter of the page. The quarter of a page that it prints, is blotchy and not all words are readable. From what I can tell, the colored ink looks fine.
Already tried:
- Printing alignment page and aligning
- printing safari webpage
- Restarting printer
Does anyone have a solution? It would be great to get this fixed for classes starting tomorrow. Thanks in advance!
Joel
08-27-2014
11:13 AM
- last edited on
03-07-2017
07:34 PM
by
OscarFuentes
The document here may help resolve black not printing properly on your Deskjet 3450 printer.
When the black only prints part of the page does the printer continue to go through the motions for the rest of the page but print blank? If so the cartrdige is likely defective.
If the printer prints part of the page, then stops printing and ejects the page is there any error message on the computer or blinking light on the printer?
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
08-27-2014 11:31 AM
I just tried to print another test page. On my printer screen, it says "Black cartrige problem". This is while it takes about 5 minutes to print (it prints blotchy words, stops printing anything for a few minutes, then spits the paper out with no ink).
I find it very odd that I just bought new cartridges and the black one refuses to work. Is this a printer or cartridge problem?
08-27-2014
11:59 AM
- last edited on
03-07-2017
07:36 PM
by
OscarFuentes
It sounds like an issue with the black cartridge. The troubleshooting steps in the document here may help resolve the issue. Follow the instruction for the cartridge errors.
Is this an HP cartridge or a reman/refill? The latter have generally poor quality, see the study here for details: http://www.buyerslab.com/products/samples/HP-Inkjet-Cartridges-vs-Refilled-Cartridges.pdf The symptoms you describe would not be uncommon with a poor quality reman/refill product.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
